Cut the cord
Are you satisfied with the price and service, called value proposition, from your cable/satellite company? According to survey after survey, probably not.
According to an October 2010 study from J. D. Power and Associates, customer satisfaction with the cost of subscription TV service averaged 541 on a 1000-point scale in 2010. That’s down 14 points since 2009. Customers of traditional cable providers are particularly dissatisfied with their cost of service. Satisfaction with fairness of prices paid among cable customers is 22 percent lower than among customers of telephone company providers (such as AT&T and Verizon) and 18 percent lower than among customers of satellite providers (such as DIRECTV and DISH). more










